Planning for a failed drive, a deleted folder or a lost laptop
Day-to-day help matters, but it is also worth deciding ahead of time what happens when something goes wrong: a failed drive, a deleted project folder, a stolen laptop or an office nobody can get into. That means knowing which data is backed up, where the copies are kept and whether anyone has tried restoring from them.
Scenario: the office is unavailable for a week
If your office became unavailable for a week, could your team keep working? If project files live on a single server or a few laptops, with backups nobody has tested, the answer may be no. A recovery plan identifies what has to come back first, keeps copies in more than one place, includes restore tests, and covers how staff sign in to Microsoft 365 and key apps from somewhere else.
How CRTG supports Houston businesses
- Mac backup and recovery with disaster recovery planning: backups of the data that matters, with a plan for restoring it.
- Mac managed IT and a Mac help desk: everyday support and maintenance to catch small problems early.
- Mac cybersecurity: encryption and device protection to reduce the risk to company data when a Mac is lost or stolen.
- Microsoft 365 support: email, accounts and cloud files your team can reach from another location.
- Apple device management and employee onboarding: replacement or new Macs enrolled in device management with your agreed configuration.
- Co-managed IT: backup and Apple expertise for internal IT teams that want a second set of hands.
Why CRTG
- CRTG has supported Apple technology since 1996.
- CRTG is an Apple Premium Technical Partner.
- We support Apple and Windows, so recovery planning can cover your whole environment.
- Support grows with your business, and the recovery plan is reviewed as people and devices are added.
Coverage in Houston
CRTG supports businesses in Houston, Texas. Call 713-955-4423 to talk with our team.
Support arrangements depend on your exact work locations and are confirmed during the assessment. Please call before planning a visit.
Industries we support
CRTG works with Mac-primary businesses in these industries:
- Creative studios and agencies
- Manufacturing
- Biotech
- Healthcare
- Veterinary practices
- Plastic surgery practices
- Small and midsize businesses
Start with a free assessment
Share your employee and device counts, your business apps, and your current issues, including anything you know about how backups work today. We will discuss the support scope that fits.
Frequently asked questions
What kind of Houston businesses does CRTG work with?
Small and midsize businesses whose teams work mainly on Macs, in industries such as creative, manufacturing, biotech, healthcare, veterinary and plastic surgery.
Will backup and recovery cover our Windows machines too?
Backup and recovery planning can include both Macs and Windows PCs. CRTG has expertise in both, so we look at the whole environment rather than only the Apple devices.
Is disaster recovery part of managed IT or a separate service?
Backup and recovery and disaster recovery planning are services that can be included in your managed IT scope. We discuss which pieces you need after the assessment.
We are not sure our current backups work. Can you look before we switch providers?
Bring it up during the assessment. We will ask what is backed up, where it is stored and when a restore was last tested, then discuss what support would address the gaps.
Can CRTG come to our Houston office after an outage?
Whether support at your address is on site, remote or both is confirmed during the assessment. Call 713-955-4423 to start that conversation.
Should we bring anything about our backups to the assessment?
If you can, note what you back up, where backups are kept and the last time anyone restored a file. Add employee and device counts, your business apps and current issues, and we can discuss scope.
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Other locations we serve
Plan Mac IT support for Houston
Start with a free network assessment. Tell us about your devices, business applications and current IT concerns so we can discuss the support your team needs.