Mac IT Support for Austin Businesses
CRTG provides Mac managed IT, help desk, device management and security for Mac-primary businesses in Austin, Texas. For teams that are hiring, we manage how new Macs are enrolled and set up, and plan an account checklist for when people leave.
Adding new hires without setting up each Mac by hand
If your team is hiring, every new person needs a Mac, accounts and access to the tools they use, and every departure needs the reverse. When that work is done by hand, it depends on whoever is available that week and on what they remember.
Scenario: hiring faster than IT can keep up
If you add several people a quarter and each new Mac is still set up by hand, laptops can drift apart in settings, apps and security. With managed IT, CRTG enrolls your Macs in device management, applies your agreed configuration and apps, and helps connect each new hire to Microsoft 365 and your other business tools. For departures, we plan an offboarding checklist with you that covers accounts, shared files and the returned Mac.
How CRTG supports Austin businesses
- Apple device management and employee onboarding: new Macs are enrolled in device management with your agreed settings and apps, and departures follow an offboarding checklist we plan with you.
- Mac managed IT and a Mac help desk: one place for staff to ask for help, with Macs kept updated and maintained.
- Mac cybersecurity: device protection, encryption and sign-in controls managed through device management.
- Microsoft 365 support: email, accounts and file sharing across Mac and Windows.
- Mac backup and recovery with disaster recovery planning: a plan for getting files and systems back after a failure or mistake.
- Co-managed IT: Apple expertise and extra capacity for businesses that already have internal IT staff.
Why CRTG
- CRTG has supported Apple technology since 1996.
- CRTG is an Apple Premium Technical Partner.
- We work across Apple and Windows, so a mixed fleet is supported by one team.
- Support is planned around growth, with a documented process for adding people and devices.
Coverage in Austin
CRTG supports businesses in Austin, Texas. Call 512-885-5966 to talk with our team.
How support is delivered depends on your exact work locations. We confirm coverage and support arrangements for your addresses during the assessment, so please call before planning a visit.
Industries we support
CRTG supports Mac-primary teams in these industries:
- Creative studios and agencies
- Manufacturing
- Biotech
- Healthcare
- Veterinary practices
- Plastic surgery practices
- Small and midsize businesses
Start with a free assessment
Share your employee and device counts, the business apps your team relies on, and the issues you are dealing with now. We will use that to discuss the support scope that fits your business.
Frequently asked questions
Is CRTG a good fit for a small Austin team that is growing quickly?
CRTG works with small and midsize businesses that run mainly on Macs. If you are adding people and devices and want a planned way to set them up and support them, the assessment is where we confirm fit.
We are mostly Mac, but a few people use Windows. Can you support both?
Yes. CRTG has expertise in both Apple and Windows, so a few Windows PCs alongside your Macs can be supported as part of the same environment.
What does managed IT cover when people join or leave?
It usually includes enrolling Macs in device management, applying your agreed settings and apps, setting up accounts such as Microsoft 365, and planning an offboarding checklist for accounts and devices when someone leaves. The exact scope is agreed with you after the assessment.
We already have an IT provider. How does switching work?
We start by learning your current setup: devices, accounts, apps and any documentation your provider has. From there we discuss how a handover could work for your business before anything changes.
Do you have an office in Austin I can visit?
Please call 512-885-5966 before planning a visit. We confirm support arrangements, including how and where support is delivered, for your exact work locations during the assessment.
What should I prepare for the free assessment?
Your employee count, a rough device count, the business apps your team depends on, and a list of current issues. If you expect to hire soon, mention that too. That gives us enough to discuss support scope.
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Other locations we serve
Plan Mac IT support for Austin
Start with a free network assessment. Tell us about your devices, business applications and current IT concerns so we can discuss the support your team needs.