Personnel
We at Creative Resources are very proud of our team of Systems Engineers and Office Staff. All members of our team are required to maintain current certifications at the support level. Our system engineers, however, are required to keep all of their certifications up to date at both the Client and Server sides, ensuring the best possible service to our customers.
Our Facilities
2007 ushers in a new chapter for our Orange County office. On September 28, 2007, we opened our doors in our new corporate headquarters. We have added more than 1,000 square feet, (2) state of the art training rooms for the Apple Certified Training and a host of new services.
2006 has seen the addition of two new Offices and a Training Facility. The new San Diego office opened it's doors with a bang on September 1, 2006, immediately taking care of our clientelle way down south. The primary purpose of this location is to provide on-site IT services to the region.
Our Honolulu, Hawaii Facility will and provide on-site IT services, managed services (hosted backups and server monitoring) and coordinated on-site training to the Hawaiian islands.
Our Orange County facility continues to be the only hands-on Macintosh training facility in the area. Our training room is outfitted with the latest in Intel-based iMacs with gorgeous Apple flat panel displays. We have approximately 30 workstations and can accommodate up to 50 people for our free educational workshops. Also provided from this facility are on-site IT services and managed services to Orange and Los Angeles Counties.
Our trainers provide instruction on Apple technologies such as:
Technical Training -
• Mac OS X Support Essentials (ACSP track)
• Mac OS X Server Essentials (ACTC track)
User Training -
• Introduction to Mac OS X
Other Classes -
• Adobe - Acrobat, InDesign, Illustrator, Photoshop and Dreamweaver (all levels)
• Quark - XPress (all levels)
We cover the basics, and reinforce your learning with hands-on exercises. We want to make sure that you receive the confidence and training that you need to pass your certification test and use your skills on a daily basis in real-world situations.
The room is equipped with an overhead projector (1-DVI HD input, 2-VGA inputs, 1-RCA and 1-S-Video input), 84” screen, high-speed internet access, wireless access via Airport Network and the absolute latest in Apple workstations.
In the News
Creative Resources continues to offer a wide variety of free training workshops on a regular basis. We currently offer free hands-on workshops and tech kitchens at our facilities in Orange County and Hawaii, as well as offering them at all of the Apple Retail Stores in Orange County, San Diego County and Hawaii. Make sure to check our calendar of events frequently for additional classes.
As an AATC, we are able to offer the Apple classes necessary to earn ACSP, ACTC and ACSA certifications.
Apple Certified Support Professional (ACSP): This certification is ideal for help desk personnel, service technicians, technical coordinators, and others who support Mac OS X customers over the phone or who perform Mac OS X troubleshooting and support in schools and businesses.
• Mac OS X Support Essentials (3-day class)
Apple Certified Technical Coordinator (ACTC): This certification is ideal for Mac OS X technical coordinators and entry-level system administrators who provide technical support to Mac OS X users, as well as maintain the Mac OS X Server platform.
• Mac OS X Server Essentials (4-day class)
Apple Certified System Administrator (ACSA): This certification is designed for professional system administrators and engineers managing medium-to-large networks of systems utilizing Mac OS X Server and other Apple technologies in complex multiplatform deployments. The ACSA program has been revised to provide candidates greater flexibility and is now focused on individual job functions. The following classes are available to help in your learning toward your ACSA certification:
• Mac OS X Directory Services
• Mac OS X Deployment
• Mac OS X Security and Mobility
• Xsan Administration is also offered, but not necessary for ACSA certiifcation
Media Coverage
June 29, 2001 Apple Corporate sent a film crew down south to Creative Resources, Inc.’s corporate office and training center to feature the company in the Apple success stories series. It was an incredible honor and testimony to the wonderful job the CR team has done with the young company.
After spending the day visiting some of CRs satisfied customers and interviewing them for the special, the group came back to do some on-site taping. This proved to be quite an, well lets just say interesting experience, with Tessa and Bismark going crazy with curiosity about the cameras and microphones. (Tessa and Bismark are the resident stress relieving canine buddies.)
In his acting debut, system engineer Russell Poucher did a perfect job on film, eloquently explaining the very impressive accomplishments made by the Creative Resources team over the last few years.
After some background, Poucher explained some of the exciting new directions the company will be headed in the near future. He also talked in detail about the ongoing seminar and training series being held in their new state-of-the-art Apple products training center.
April, 2005 Creative Resources hosted a Tiger Launch Event. We were thrilled with the attendance and everyone had a wonderful time. Creative Resources presented demonstrations on features and benefits of Apple’s latest operating system. We also raffled numerous prizes including copies of Tiger, ThinkFree Office and .Mac. Click below to check out a few photos of the event.
July, 2006 Creative Resources opens up our second location in Honolulu, Hawaii. This location will cater to the technical needs of the local economy. Our new office manager, Jason Yoshioka, will head up the operations, along with Derek Smith and Tony Barnhill, our systems engineers, handling all of the technical support issues.
September, 2006 Creative Resources opens up our third location, serving San Diego county. This location will be focused on the technical needs of the business community in the neighboring areas.
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